[email protected] +355 68 811 4320

Managed IT and cybersecurity for your business

We look after your servers, network, email and system security. We offer ongoing maintenance, technical work and website development, according to what your business needs.

You have one point of contact who knows your infrastructure and explains what needs doing, what it costs and why.

Free initial assessmentWe get to know your systems and discuss your needs, with no obligation to continue.
Direct contactYou speak with the engineer who works on your systems.
Accessible documentationConfigurations and work carried out are documented, so you have clear information about your infrastructure.
Remote supportWe also work remotely, depending on the type of work and the access required.
Services

Support for the systems you use every day

You can entrust us with ongoing maintenance, or we can work together on a specific project.

We work with service offices, clinics, hotels, shops and businesses with several locations, adapting the service to how each one works and the equipment it uses.

01

Servers, cloud and backup

We install and maintain physical servers, virtual servers and cloud services. We handle migrations, updates, monitoring and backups, in line with how your business works.

We also check that data can be restoredWe periodically test whether backups can be restored, and we document the procedure to follow.

What we cover
  • Linux and Windows Server
  • Virtualization and server migration
  • Backup and data recovery
  • Microsoft 365 and Azure
02

Networks and connectivity

We design and configure networks for offices, work premises and businesses with several locations. We plan the connections, Wi-Fi coverage and access to internal systems.

The network is matched to the premises and the usageWe take into account the number of devices, the spaces involved and the services you use, in order to determine the configuration and the equipment required.

What we cover
  • Structured cabling
  • Configuration of switches, routers and VLANs
  • Measurement and improvement of Wi-Fi coverage
  • VPN for connecting branches and remote work
03

Cybersecurity

We check for weaknesses in your systems and set out the measures to take in order of priority. The work may include security testing, protective configuration and improving access to accounts and data.

Recommendations that can be acted onFindings come with explanations and concrete steps for correcting them. We discuss which require immediate action and which can be planned.

What we cover
  • Vulnerability assessment
  • Penetration testing
  • Security configuration of systems
  • Multi-factor authentication and management of access rights
04

Website development and maintenance

We build presentation sites and online stores, suitable for both phone and computer. We can also look after hosting, updates and maintenance after launch.

Support after launch as wellWe agree in advance how updates, backups and change requests will be handled.

What we cover
  • Business sites and campaign pages
  • Online stores
  • Managed hosting
  • HTTPS configuration and speed improvement
The cost of downtime

What do IT problems cost a business?

When the internet drops, a server stops responding or email doesn't work, both time and staff productivity are lost. With your own figures you can make a simple estimate of that cost.

Where the cost appears

Problems that recur
When the same problem returns, the underlying causes and related configurations need checking. Repeated work takes time and adds expense.
Staff time
Employees often leave their own tasks to deal with a computer, printer or program that isn't working. That time is part of the cost too.
Recovery after an incident
Restoring data and bringing systems back into service can require extended work, particularly when tested backups are missing.
Lack of documentation
When configurations and access are not documented, diagnosis and intervention become more difficult.

Estimate the cost of downtime

Cost of staff time per month€800
Revenue lost per month€750
Monthly estimate€1,550
Annual estimate€18,600

This calculation is indicative and based on the figures you enter. The real cost also depends on how the interruption affects your work and on recovery expenses. Avoid counting the same loss in both categories.

Ways of working together

How would you like to cover IT?

The choice depends on the size of your business, the systems you use and the support you currently have. We can take on day-to-day management, or work alongside your own IT person.

In-house IT Support on request Managed by BitRev
Organisation An employee or team within the business An external specialist for specific work Services and responsibilities defined in an agreement
Cost Salary and the expenses of the role Payment per job or project A fee based on the systems and the coverage required
Maintenance Planned by internal staff Included when requested Monitoring and maintenance according to an agreed plan
Documentation Managed within the business Depends on the scope of the work Documentation of configurations and work carried out

Let's talk about your systems

Tell us how you currently cover IT and what you would like to improve. In the first consultation we discuss the situation and the possible next steps.

How we work

From the initial check to the work itself

BITREVImproving servers and backup
Servers and backup

Improving servers and backup

We check the state of your servers, their capacity and how data is stored. We then propose the work required and plan the migration or upgrade, taking your working hours into account.

BITREVReorganising the network
Networks

Reorganising the network

We review the existing connections, Wi-Fi coverage and the devices using the network. We determine where changes are needed and how access should be separated for staff, visitors and business systems.

BITREVImproving account security
Security

Improving account security

We check how accounts are accessed, what rights users have and how security is configured. We propose measures such as multi-factor authentication, limiting privileges and guidance for staff.

15 security checks for your business

A practical two-page list to go through with your staff or with whoever handles your IT. No sign-up, no email required.

Download the PDF
Pricing

A quote based on your systems and needs

The price depends on the number of users and devices, the services you use, your locations and the level of support you require.

After the initial assessment we send you a quote setting out the services, fees and terms of working together.

The quote sets out

  1. 01The services includedThe devices, systems and work we will cover.
  2. 02Fees and additional costsWhat is included in monthly maintenance, and which work, licences or equipment are billed separately.
  3. 03Hours and response timesWhen support is available and how requests are handled according to their urgency.
  4. 04Handover of documentation and accessHow these are managed during the engagement and how they are handed over when it ends.
Response timesWe set these once we know your systems and the effect an interruption has on your work. The relevant terms are included in the agreement.
About us

Get to know BitRev

BitRev provides system and network maintenance, cybersecurity and website development for businesses.

We begin by understanding how you work and the technology you use. On that basis we determine the work required, the costs and the maintenance plan.

Throughout, you have direct contact with the engineer responsible and information about the state of your systems. Work is documented and recommendations are explained, so that you can decide what you need.

Contact

Tell us what you need

You can contact us about a specific problem, ongoing maintenance or a new project. If you don't yet know which service you need, we discuss it during the first consultation.

What happens next

  • We hold a free initial consultation of around 45 minutes.
  • We determine what needs to be checked in your infrastructure.
  • We present the findings and the recommended work.
  • We prepare a quote based on the work and support required.
Hours
Monday – Friday, 09:00 – 18:00

Request a consultation

Which services are you interested in?

The details in this form are used to contact you regarding your request.

FAQ

Frequently asked questions

How is the price determined?+

We review your systems, the number of users and the support you require. We then send you a quote setting out the services and the related costs.

How quickly do you respond when there is a problem?+

Support hours and response times are set in the agreement, according to the importance of the systems and the service level you choose.

Can I request just one service?+

Yes. We can work together on a website, a network configuration, a server migration or a security assessment, without monthly maintenance.

Do you also work with small businesses?+

Yes. We adapt the service to the equipment, the way you work and your budget. We start by determining what you need and which work takes priority.

What happens if we end the engagement?+

We hand over the documentation, configurations and access that belong to you. The procedure and terms are set out at the start of the engagement.

Do you offer services outside Albania?+

Yes, for work that can be carried out remotely. Work requiring a physical presence is discussed according to your location and what coverage is possible.